Responsible Social Gaming Policy

Version: 1.0  |  Last Updated: March 1, 2026

1. Introduction

The operator of Slot-Fish ("Company", "we", "our", "us") wishes to protect our users and promote responsible social gameplay as a policy of customer care and social responsibility.

We wish to provide you with tools and information to ensure that our Games are played responsibly, so that you can enjoy your experience on our Site while remaining aware of the potential risks that may be associated with social casino gameplay.

We encourage you to be aware of the responsible social gameplay tools described below and to take advantage of them at your sole discretion. We reserve the right to activate these measures unilaterally if, in our absolute discretion, we deem it necessary.

This Responsible Social Gaming Policy ("RSG Policy") forms part of the Slot-Fish Agreement and should be read in conjunction with the General Terms and Conditions.

If you have any questions regarding this RSG Policy, please contact us at info@slot-fish.com.

2. Protection of Minors

Those under the age of 18 or the minimum legal age required by applicable laws and regulations ("Minors") are not permitted to register an account with the Site and use the Slot-Fish Services, even if such person is in the presence of an adult.

We recognize that the internet is readily accessible in many homes. We recommend that you restrict Minors from accessing the Site. Examples of filtering service providers include Net Nanny and CYBERsitter.

3. Social Gameplay Tools

We provide tools to help you stay in control of your play and we encourage you to learn more about them.

3.1. Limits

You can set the following limits by contacting us at info@slot-fish.com:

• Play Limit: Set a maximum amount of virtual coins that can be played during your chosen time period (daily, 7-day, or 30-day). Once reached, you will not be able to play until the limit resets or you remove it.
• Purchase Limit: Limit the amount of virtual coins you can purchase within a chosen time period (daily, 7-day, or 30-day). Once reached, no additional purchases can be made until the limit resets.
• Daily Time Limit: Set a daily limit on the number of hours you can remain logged in per 24-hour period. Once reached, you will be logged out until the following day.

Adjustment and Removal: Limits can be adjusted or removed at any time. A decrease takes effect immediately. An increase or removal takes effect after a 72-hour period.

3.2. Activity Reminder

You can set an Activity Reminder through Account Settings. The Activity Reminder displays your play history since logging in, allows you to end the session or continue, and indicates how long you have been playing.

3.3. User Account History

Through Account Settings, you can view your gameplay history (results of each spin/play over the prior 14-day period) and purchase and redemption history over the prior 14-day period.

4. Risks Associated with Social Gameplay

The following is a non-exhaustive list of potential risks that may be associated with social gameplay:

• Spending more time on social gameplay than you intend.
• Purchasing more virtual coins than you have budgeted for.
• Neglecting loved ones, work, or self-care.
• Declining self-esteem or increased stress and anxiety.
• Developing a preoccupation with social gameplay.
• Playing to escape reality or improve your mood.
• Heightened states of euphoria which may affect your judgement.

5. Common Myths About Social Gameplay

Some commonly held myths include:

• A player's luck changes the more a player plays.
• That a player can have a "lucky day."
• Tracking previous results can help forecast future outcomes.
• A special strategy can help a player win more.
• Knowing a game well will increase chances of winning.
• It's not possible to become addicted to social gameplay.
• Only irresponsible people become addicted.
• Problem social gaming is easy to recognize.

6. When Might Social Gameplay Be a Problem?

The following questions may help identify potential signs of problem social gameplay (these are not a diagnostic, psychological, or medical test):

• Do you prefer to stay away from work or family due to social gaming?
• Have you had repeated failed attempts to stop or control your social gameplay?
• Do you play social games to escape worry or trouble?
• Do you neglect caring for yourself or family to play social games?
• Have you ever lied about the amount of time spent on social gaming?
• Do you lose time from work due to social gameplay?
• Do arguments, disappointments, or frustrations create an urge to play?
• Does social gameplay lead to difficulty sleeping?
• Have you ever considered self-destructive behavior as a result of your social gameplay?
• Do you feel frustrated if you do not participate in social gameplay?
• Does social gameplay lead to anxiety, stress or depression?

7. Support Services

If you are experiencing challenges with your social gameplay and notice behavioral patterns that indicate a need to take a break, we recommend seeking help from organizations that can assist:

These organizations are independent support services and are not connected to us in any way.

8. Controlling Access

8.1. Taking a Break

You can take a break by sending an email request to info@slot-fish.com. Available break periods are: 1 day, 3 days, 7 days, 14 days, or 30 days. During the break period, you will not be able to access your User Account.

8.2. Self-Exclusion

You can self-exclude by sending an email request to info@slot-fish.com. Available periods are: 6 months, 1 year, 3 years, 5 years, or indefinite. During self-exclusion, you will be unable to access your User Account and will be unsubscribed from all marketing communications.

For non-indefinite self-exclusion, your User Account will automatically be reactivated when the period ends. For indefinite self-exclusion, your account cannot be reactivated until at least six months have passed, with a 7-day cooling-off period before reactivation.

8.3. Termination of Your User Account

You can permanently close your User Account by sending an email to info@slot-fish.com with "Permanent Account Closure" in the Subject Line, along with your reason. You will be required to provide a confirmation of understanding. Permanent closure means your User Account will not be reactivated.

Please see the General Terms and Conditions for full details regarding account termination.